Return and Exchange Policy of papazon.in
– Customers can initiate a return or exchange request for their order within SEVEN days of receiving the order
– We provide free exchange only on damaged or defective products
– For size issues, we charge a nominal fee of Rs. 125 in order to exchange it
– All returned products should have their original tags and packaging intact accepted, if any things are missing shall be liable under “policy” no refund is provided to customers.
– Once you place an exchange request, we will arrange for a pickup. If your pin code is not serviceable for pickup, you will have to manually ship the product to our warehouse. The exchanged product will be delivered within 7 days after we receive the returned product. The fees paid by the customer for shipping shall be reimbursed up to a maximum of Rs. 75.
– You can ask for an online refund against any of your orders within 7 days of its date of delivery.
– Refunds are applicable to all our products only when you received a damaged, defective or a product with an incorrect size sent from our end.
– In case your pin code is not serviceable for reverse pickup, then you need to ship the product back to our corporate office address at: #CUSTOMFIT DEAL c/o PAPAZON.IN, Plot No-S-17A, Street Number-7, Vikas Nagar, Near Pradhan Chowk Auto Stand , New Delhi-110059, India.
-A maximum of Rs. 75 is refunded back for the shipping amount paid by you. We recommend you to use DTDC or India post as they are pocket-friendly and they cover a larger set of pin codes.
– Refund will be processed to your bank account within 10-14 working days through NEFT/IMPS (from the date of pickup)
– For any queries relating to returns/exchange, you can email us at Info@papazon.inCancellation Policy
-For cancellation of orders, please drop email us at firstname.lastname@example.org within 24 hours of placing the order. We take our delivery time very seriously and dispatch the received orders within 24 hours.
Special note cum information
No cancellation of orders are accepted on self-customize order of customers.
-All of our custom items are made especially for you. Unfortunately we are not able to accept returns unless we have made a mistake. Please read the item description and instructions carefully and ask any questions before ordering.
Shipping costs are final and are never refundable.Communication is key in these situations and we will do everything to ensure a smooth transaction for both parties.
-There is a very little deviation from the actual color of the product and the color of product which you see on your screen. We try to match the closest colors, so what you see on screen is just an approximation of the product. You may like it better in real, cheers!!